Frequently Asked Questions
Everything you need to know about Spark Paws gear.
How do I choose the right size for my dog?
We provide a detailed size chart on every product page. We recommend measuring your dog's chest girth and neck circumference to ensure a perfect fit. If your pet is between sizes, we suggest sizing up for better comfort.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in new, unworn condition with original packaging and free of pet hair. Please use our online portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your hoodies and jewelry safe for pets?
Yes, all Spark Paws products are designed with pet safety as a priority. Our fabrics are soft and breathable, and our jewelry is lead-free and nickel-free to prevent skin irritation.
Do you offer matching sets for humans?
Absolutely! We specialize in matching human-and-dog apparel. You can find coordinating hoodies, pajamas, and accessories in our 'Matching Sets' collection.
How should I wash my Spark Paws apparel?
To maintain the quality of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or ironing directly on any printed graphics.